BudsLog
BudsLog Support
If something is not working as expected, check the topics below first. Account and privacy requests can be submitted through the dedicated request page.
I can't sign in
BudsLog uses Kakao or Apple sign-in. Check your network connection, fully close the app, and try again. If the issue continues, confirm which sign-in method and device you are using.
My trip or itinerary is missing
Trips and itineraries are linked to the signed-in account. Make sure you did not sign in with a different provider. Public trips may be visible to others, while private trips and private notes are not shown on public pages.
My trip photo or cover photo looks wrong
Uploads may take a short time to appear depending on your network. After changing a cover photo, reopen the app or refresh the screen. A cover photo from a public trip may also appear on the BudsLog website.
I want to make a public trip private
You can change the trip visibility in the app. Once a trip is private, the trip and its cover photo are no longer shown in public trip discovery.
I want to delete my account and data
If you can sign in, using Delete account in MY is the fastest option. If you cannot access the app, you can submit a deletion request on the web.
Need help with your account or privacy?
Use the account and data request page for account deletion and privacy-related requests.
Account and data requestsDo not send passwords, verification codes, or other sensitive authentication information in a request.